Privacy Policy
Last updated: September 28, 2025
WYNGS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (our "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Services includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register for our waitlist or use our Services.
- Camera and Photo Access: We may request access to your device's camera and photo library to allow you to upload profile pictures, share food photos in reviews, or provide visual feedback about your orders. Photos and videos are only accessed when you choose to use these features. You can choose to deny these permissions, though certain features requiring image capture or upload will be unavailable.
- Usage Data: Information our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Services.
- Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services such as finding nearby restaurants and calculating delivery times.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
- Create and manage your account.
- Fulfill and manage orders, payments, and other transactions related to the Services.
- Process and display photos you choose to upload (such as profile pictures or food reviews).
- Email you regarding your account or order.
- Notify you of updates to the Services.
- Request feedback and contact you about your use of the Services.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Improve our Services based on your feedback and usage patterns.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- With Restaurant and Delivery Partners: We share your order details, name, and delivery address with our restaurant and delivery partners to fulfill your order.
- With Payment Processors: We share necessary payment information with third-party payment processors to complete your transactions securely.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your data. Specifically, you can:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Withdraw consent for camera, location, or other permissions at any time through your device settings
- Object to processing of your personal data for marketing purposes
To make such a request, please contact us using the contact information provided below.
7. Children's Privacy
Our Services are not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our servers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
WYNGS Support
Email: support@wyngs.in
Address: [Add your business address if required by local law]